Privacy Policy

1. Introduction

Mad Emu Pty Ltd ("Mad Emu," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our website, supplier portals, and integrated service offerings.

2. Information We Collect

We collect information that you provide directly to us, such as:

• Name and contact information
• Company details
• Service delivery history (lifting & rigging, civil & haulage, plant & equipment hire, PPE & safety supply)
• Payment information
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Process service bookings, hire requests and payments
• Communicate with you about live projects or tenders
• Send service updates and promotional offers
• Improve our services and customer experience
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors and insurers
• Law enforcement when required by law
• Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.